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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Douglas Jordan

December 5, 2025

5  out of  5
rating by Douglas Jordan
"Kyle was super. Great follow through and excellent customer service. A+++"
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Anne Shirley Lewis

November 27, 2025

5  out of  5
rating by Anne Shirley Lewis
"Working with Kyle Knox was amazing! He made the whole process really easy and helped me get the best coverage for the best cost. He also was super helpful in explaining the differences in coverages. Highly recommend!!"
We responded:
"Anne Shirley Lewis, thank you for your wonderful feedback! I'm happy to hear that Kyle made the process smooth and informative for you. It's great to know you found the coverage that suits your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Nina Osbahr

November 11, 2025

5  out of  5
rating by Nina Osbahr
"Heidi is awesome to work with. So glad we found you!"
We responded:
"Nina, thank you for your wonderful feedback! I'm happy to hear that Heidi made your experience a positive one. We’re here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Ozgur Yilmaz

October 29, 2025

5  out of  5
rating by Ozgur Yilmaz
"Tony was a great help to get me a car insurance!!"
We responded:
"Thank you, Ozgur! I'm happy to hear that Tony was able to assist you with your car insurance needs. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Marvin Castillo

October 29, 2025

5  out of  5
rating by Marvin Castillo
"Muchas gracias por la atención y seguimiento brindado, por Laura muy profesional."
We responded:
"¡Gracias, Marvin! Me alegra saber que Laura te brindó una atención profesional. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Gary Barker

October 27, 2025

5  out of  5
rating by Gary Barker
"Nate is an insurance rock star! We spoke a while back, but the timing here in Florida just wasn’t right. Instead of giving up, Nate stayed connected and kept an eye on things. When the moment was right, he reached back out — and I’m so glad he did. We recently reviewed my insurance needs, he provided an updated quote, and he absolutely earned my business. Nate is highly professional, persistent in the best way, and understands that sometimes “no” really just means “not right now.” That patience and follow-through turned into a big “YES!” from me. If you’re in Tampa and want a hard-working agent who truly has your back, call Nate. Nate — continued success to you, and thank you for staying the course. I’m excited to refer all my colleagues your way. P.S. The process was simple, he saved me money, and the whole experience was a win from start to finish!"
We responded:
"Thank you, Gary! I'm delighted to hear about your positive experience with Nate. His dedication and professionalism truly shine through, and it's wonderful to know that his persistence made a difference for you. We're grateful for your trust and are thrilled to have you as part of our community. If you ever need anything else, feel free to reach out!"
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Gary Barker

October 27, 2025

5  out of  5
rating by Gary Barker
"Nate is an insurance rock star! Some time ago, I spoke to Nate, but the timing here in Florida wasn't right, so we set some things on the back burner. Nate kept an eye on things, and when the timing was right, he reached back out. We recently spoke about my insurance needs, he provided an updated quote, and earned my business. He is professional (and I appreciate the tenacity as well), and he earned my business. I am glad he stayed connected and understands that "no" often means "no for now..." and that understanding and effort earned him a "YES!" If you are in Tampa and you want a hard-working agent on your side, call Nate. Nate, continued success to you and thanks again for staying the course. I'm looking forward to referring all my colleagues to you. PS - The process was simple, and he saved me money, too. This entire process had winning all over it!"
We responded:
"Thank you, Gary, for sharing your experience! I'm delighted to hear about the outstanding service Nate provided and how his persistence and professionalism made a difference for you. It's wonderful to know that the process was smooth and beneficial. Your recommendation means a lot, and we're grateful for your support. If you need anything else, feel free to reach out!"
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Phil Smith

October 25, 2025

5  out of  5
rating by Phil Smith
"Kyle got me going in no time. Great service and great rep."
We responded:
"Phil, thank you for your review! I'm happy to hear that Kyle provided you with excellent service. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can assist with!"
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Maureen Quinlan

October 20, 2025

1  out of  5
rating by Maureen Quinlan
"Well, I must take my earlier review back. My 600$ decrease from Progressive was not real. Jenna and I weren't comparing apples to apples. She called me from an online inquiry I had made via a website that then gives your info to providers that are interested in your business. These interested insurers then call you to discuss your coverage options. Jenna and I both neglected to realize her quote of $600 lower than our current coverage with Progressive didn't include Uninsured Morertist, which costs a quite a bit, $283 a month for us. When I realized this and called her about it she said, oh well, this wasn't included on your online info. She and I spoke at length via the telephone setting our policy up... I repeatedly was amazed she was saving us $600 a year. She had many opportunities to say, well, you dont have Uninsured Morertist coverage. She was saving us this amount because we weren't any longer covered by Uninsured Morertist protection. It was not until I was contacted by them to sign documents that I was acknowledging I declined such coverage that I realized we were no longer covered. Jenna then quoted me a six months policy of $2,210 for six months compared to our old policy with Progressive for $1,586. I immediately called Progressive and got restated with a new policy for $1,536 for six months. What a trip this has been. Insurance agents need to make sure they are quoting apples to apples with clients. Consumers also have to take ownership, and I do. I should have questioned the $600 in savings. Yet, i watch the tele a bit and the car insurance commercials have people saying they save hundreds moving to new car insurance companies. So, I did save $100 with Progressive through the whole ordeal!"
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Sal Cimino

October 12, 2025

5  out of  5
rating by Sal Cimino
"very professional a valuable asset to the agency"
We responded:
"Thank you, Sal! I'm happy you found our service professional and valuable. Our team is dedicated to providing top-notch support. Let us know if there's anything else we can assist you with!"
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Kenneth Green

October 9, 2025

5  out of  5
rating by Kenneth Green
"I collaborated with Kyle Knox to transition my Auto Insurance. I discovered him to possess a wealth of knowledge and to be very approachable. His service was exceptional, and I wholeheartedly endorse him."
We responded:
"Thank you, Kenneth! I'm delighted to hear about your positive experience with Kyle. It's wonderful to know he provided you with exceptional service and made the transition smooth. We appreciate your endorsement and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
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Angel Alarcón

October 6, 2025

5  out of  5
rating by Angel Alarcón
"I recommend the service provided by agent Kyle Knox of the Joseph Ledo group at State Farm when purchasing my new auto insurance policy. The price was excellent, and I got the guarantee from a reputable company. Thanks again."
We responded:
"Angel, thank you for your recommendation! I'm happy to hear that Kyle Knox provided you with excellent service and a great price for your auto insurance. We appreciate your trust in our team. Let us know if there's anything else we can assist you with!"
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Laira Bermudez

October 3, 2025

5  out of  5
rating by Laira Bermudez
"Muy agradecida con State Farm Insurance y con el compa;ero Joel Garcia que me atendio y me dio todas las explicaciones que necesitaba ."
We responded:
"¡Gracias, Laira! Me alegra saber que Joel te brindó la atención y explicaciones que necesitabas. Estamos aquí para ayudarte con cualquier otra consulta o necesidad que tengas. ¡Gracias por elegirnos!"
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Gwendolyn Taegar

September 29, 2025

5  out of  5
rating by Gwendolyn Taegar
"Mr.Kyle Knox, was the agent who helped us transition to our new policy with State Farm and I have to say normally go through this process could be a nightmare But Mr. Knox was amazing, he took his time answered all the questions I threw at him with patient and compassion. I am truly grateful and would recommend him to anyone who needs insurance. Great agent you have State Farm. Thank you again Mr. Kyle Knox."
We responded:
"Thank you for your wonderful feedback, Gwendolyn! I'm delighted to hear that Kyle provided such exceptional service during your policy transition. We’re grateful to have him on our team and appreciate your recommendation. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Calah Bomar

September 26, 2025

5  out of  5
rating by Calah Bomar
"Sam was great! She is informative, professional, approachable, and she makes it ABUNDANTLY clear that shes not just in the field to collect a paycheck. She clearly cares about what she does and is there to help people and she is doing a fantastic job of it! Thank you Sam, andbthank you State Farm for keeping us safe without breaking the bank!"
We responded:
"Calah, thank you for your wonderful feedback! I'm happy to hear that Sam provided such informative and professional service. It's great to know that she made a positive impact and that you feel secure with our services. We’re here to help with any future needs!"
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Michael Williams

September 26, 2025

5  out of  5
rating by Michael Williams
"Tony made the process of switching from my old insurance company to State Farm seem less"
We responded:
"Michael, thank you for your feedback! I'm happy to hear that Tony made your transition to State Farm smooth and easy. We're committed to providing excellent service and are here for any questions you might have. Thanks for choosing us!"
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Gregory Haskell

September 22, 2025

5  out of  5
rating by Gregory Haskell
"Great service...!!!!"
We responded:
"Thank you, Gregory! I'm happy to know you received great service. If there's anything else we can assist you with, feel free to reach out anytime. Thanks for choosing us!"
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Alicia Oliveira

September 22, 2025

5  out of  5
rating by Alicia Oliveira
"Nate was very helpful and knowledgeable. He gave us a great quote and without much fuss. I recommend them 💯"
We responded:
"Thank you, Alicia! I'm happy to hear that Nate provided you with such helpful and knowledgeable service. It's great to know you received a great quote with ease. We appreciate your recommendation! If you need anything else, feel free to reach out."
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pavan suri

September 16, 2025

5  out of  5
rating by pavan suri
"Kyle Knox gave me the best price with all the good coverages and then just made the onboarding process very easy and convenient."
We responded:
"Thank you, Pavan, for sharing your experience! I'm glad to hear that Kyle Knox was able to provide you with a great price and make the onboarding process smooth and convenient. If you need any further assistance, feel free to reach out!"
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Yanexis Balboa

September 11, 2025

5  out of  5
rating by Yanexis Balboa
"La Sr Dayami tuvo muy buen trato, muy atenta, super paciente, estoy muy agradecida."
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Mike Ho

September 10, 2025

1  out of  5
rating by Mike Ho
"Probably one of the worst email messages I have ever received! I have grown to expect better than the garbled message I saw. The agent that sent the mess of a message was unfamiliar to me."
We responded:
"I want to assure you that the individual who contacted you is not affiliated with our office or our business in any way. We take communication and professionalism very seriously, and I’m sorry you had that experience elsewhere. If you have any questions regarding your Homeowners or Vehicle insurance with us, please don’t hesitate to reach out directly—we’re always here to help."
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Luke Masarik

September 5, 2025

5  out of  5
rating by Luke Masarik
"Kyle did an exceptional job helping me switch and bundle. I highly recommend him for anyone's needs. Overall experience 10/10!!! I wish I could give more stars."
We responded:
"Thank you for your review, Luke! I'm so happy to hear that Kyle provided exceptional service in helping you switch and bundle your insurance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"